Check-in time is at 1700 on Saturday. The boat must be handed over to the charter base marina on Friday at 17.00. Check-out time is at 09.00 Saturday. Guests may stay on Friday night on boat. It is recommended to send an estimated time of arrival at least 10 days prior, in order to organize check-in procedure as smoothly as possible. You can arrange for an after-hours check-in, just make sure to confirm prior to your arrival.
You can use the text box in the booking process to inform them of your estimated arrival time in writing. Once you’ve received your confirmation, you can follow up with the Charter Operator directly using the contact information provided.
We like pets. However please ask and share the information of your pet to Charter Manager via an e-mail info@catsail.com.tr before reservation.
Yes you can, The extra price is 15 Euro.
The standard cabin reservations are for double occupancy, extra berths in a cabin are not be available due to limitations of boats.
Yes. You can make certain changes to your booking 30 days ago. Depending on the boat’s policy, you can do the following up until 10 days prior to the first day of the charter.
While chartering a boat, the price typically includes all of its standard equipment. What is included in the rate is displayed on the Site (under the Boat information section or before the final booking confirmation) and/or in the confirmation email/voucher.
Security deposit, fuel, final cleaning, transitlog, food, transport, mooring on other marinas, optional extras are not included in the rate unless stated otherwise.
Governments may occasionally issue additional taxes and may ask the Charter Operators to collect these directly. These charges, if applicable, will be paid by you to the Charter Operator directly at checkout.
Catsail.com.tr will charge the money by bank transfer. However charter agents, which are making reservation on our behalf, may accept credit cards.
There will be a clear payment plan stated in the boat booking page. Charterer must send a copy of the bank transfer by email to info@catsail.com.tr upon payment.
Any mandatory and/or optional taxes/fees, equipment and service fees will be detailed and priced during the booking process for each boat
There will be a clear payment plan stated in the boat booking page. Charterer must send a copy of the bank transfer by email to info@catsail.com.tr upon payment.
Security deposit is an amount you give the Charter Operator as a deposit against any damage you may cause the boat.
It is fully refundable. If no damage is caused, it will be paid back to you at the end of charter.
The security deposit is to be paid directly to the Charter Operator by cash prior to embarkment on the boat.
There will be a clear payment plan stated in the boat booking page. Charterer must send a copy of the bank transfer by email to info@catsail.com.tr upon payment.
You will not be charged for breakages that are a result of ordinary wear and tear. It is possible to insure your security deposit, simply follow the instructions on your booking page.
Examples of when a charge may be deducted from the security deposit are as follows:
You may make a reservation via bank transfer. However charter agents’ which makes reservation on our behalf may accept various credit cards and debit card.
Examples of when a charge may be deducted from the security deposit are as follows:
Examples of when a charge may be deducted from the security deposit are as follows:
If the Charterer requests a change in the charter period of the booked boat, Charter Operator reserves the right to charge for the cancellation of the original booking depending on cancellation rules laid down web site.
Please contact our Customer Service for any date change requests.
Examples of when a charge may be deducted from the security deposit are as follows:
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